Please read the Tyveo Privacy Policy carefully (especially the bold content) and make sure you understand our rules for handling your personal information. If you have any questions during the reading process, you can consult us through the contact information in the Privacy Policy.
Tyveo ("We") attaches great importance to the privacy and personal information protection of users. When you use Tyveo products and/or services, we may collect and process your relevant information. We hope to use this "Privacy Policy" to explain to you how we collect, use, save, share and transfer this information when you use Tyveo products and/or services, as well as the ways we provide you with to access, update, delete and protect this information.
This Tyveo policy will help you understand the following:
This Tyveo privacy policy is closely related to the Tyveo platform services you use and the various business functions included in the services (hereinafter collectively referred to as "Tyveo products and/or services"). We hope that you will read carefully and confirm that you have fully understood the contents of this policy before using Tyveo products and/or services, and that you can make the choices you think are appropriate in accordance with the guidance of this privacy policy. We try to express the relevant terms involved in this Tyveo privacy policy in a concise and concise manner so that you can better understand them. If you continue to use Tyveo products and/or services for more than 15 days after we update this privacy policy (we will promptly notify you of the update), and you do not contact us in an appropriate manner and express contrary opinions, it means that you agree to the content of this Tyveo privacy policy (including updated versions) and agree that we collect and process your relevant information in accordance with this privacy policy.
If you have any questions, objections, comments, suggestions, concerns, complaints or reports about this Tyveo Privacy Policy or related matters, you can contact us at any time through the official Tyveo customer service.
After communicating with us, if you are not satisfied with our response, you can contact the relevant industry associations, regulatory departments or authorities responsible for complaints related to the use of personal information, or file a lawsuit in a court with jurisdiction in accordance with applicable laws.
Personal information refers to various information recorded electronically or otherwise that can identify a specific natural person or reflect the activities of a specific natural person alone or in combination with other information. The personal information involved in this Tyveo privacy policy includes but is not limited to: basic information; personal Internet records (including website browsing records, software usage records, click records); bank card number, WIFI, personal commonly used device information (including hardware model, device MAC address, operating system type, software list unique device identification code (such as IMEI/android ID/IDFA/OPENUDID/GUID, SIM card IMSI information, etc., describing the basic situation of personal commonly used devices).
Tyveo will only collect and use your personal information for the following purposes:
1.2.1 Situations where you must authorize Tyveo to collect and use your personal information: Tyveo products and/or services include core business functions and additional functions, among which core functions include functions necessary for online shopping, functions necessary for improving our products and/or services, and functions necessary for ensuring transaction security. Tyveo may collect and use the following information about you to achieve the above functions. If you do not provide relevant information, you will not be able to enjoy the core Tyveo products and/or services we provide.
1.2.2 These Tyveo functions include:
1.2.2.1 Tyveo User registration
You first need to register a Tyveo account to become a user. When you register, you need to provide us with at least the account name, password, and your own mobile phone number (for verification of the mobile phone number) you are going to use. Tyveo will verify your identity by sending a text message verification code. Your Tyveo account name is your default nickname. You can modify and supplement your nickname, gender and other related information. This information belongs to your "Tyveo account information". The account information you supplement will help Tyveo provide you with a better shopping experience, but if you do not provide this supplementary information, it will not affect your basic Tyveo online shopping functions.
1.2.2.2 Tyveo features based on location information.
Tyveo will collect your location information (we only collect your current location, but will not combine your location information at different time periods to determine your whereabouts) to determine your location and automatically provide third-party merchants in your area where you can purchase goods or services through Tyveo.
The above Tyveo functions may require you to open access to your location (location information) in your device to enable us to collect and use the information involved in these functions. You can view it in your device settings. Please note that when you enable the above permissions, you authorize Tyveo to collect and use these personal information to achieve the above functions. When you close the permissions, you cancel these authorizations, and Tyveo will no longer continue to collect and use your personal information, nor will we be able to provide you with the above functions corresponding to the above authorizations. Your decision to close permissions will not affect the processing of personal information previously performed based on your authorization.
1.2.2.3 Tyveo Product information display and search
To help you quickly find the products you need, Tyveo may collect the device information (including device name, device model, device identification code, operating system and application version, language setting, resolution, service provider network ID (PLMN)) and browser type of your use of Tyveo products and/or services to provide you with the best way to display product information. In order to determine your Internet connection status, Tyveo needs to collect your WIFI information, and we will also use your personal information to continuously improve and optimize the above Tyveo functions.
You can also accurately find the products or services you need through Tyveo search. We will retain your search content to facilitate your repeated input or display products related to your search content for you. Please note that your search keyword information cannot identify you alone and does not belong to your personal information. Tyveo has the right to use it for any purpose; only when your search keyword information is used in combination with your other information and can identify you, then during the combined use, we will treat your search keyword information as your personal information, and process and protect it together with your search history in accordance with this Tyveo privacy policy.
1.2.3 Functions necessary to improve Tyveo products and/or services
Tyveo may collect your order information and browsing information (you can choose in the account settings) for data analysis to form a user portrait. You can also choose to actively provide Tyveo with your gender and date of birth information so that we can provide targeted push or precision marketing services by showing you product or service information or sync such information to your Tyveo membership card when you apply for a membership card; or show you products you may want to find when you search. You can turn off the aforementioned Tyveo services through settings, and we will no longer continue to provide you with targeted push or precision influence services, but your decision to turn off permissions will not affect the processing of personal information based on your authorization. Tyveo may also obtain other information about you for the reasonable needs of providing services and improving service quality, including relevant information you provide when you contact Tyveo customer service, questionnaire response information you send to us when you participate in Tyveo questionnaires, and relevant information we obtain through legal means when you interact with Tyveo affiliates and partners. Tyveo may associate information collected from your various devices so that we can provide you with consistent services on these devices. Tyveo may combine information from a service with information from other services to provide you with service content and suggestions.
1.2.4 Functions necessary to ensure Tyveo transaction security
To improve the security of your system when using Tyveo products and/or services, more accurately prevent phishing fraud and protect account security, you agree to authorize Tyveo to understand your browsing information, order information, your commonly used software information, device information (including hardware model, device MAC address, operating system type, software list unique device identification code (such as IMEI/android ID/IDFA/OPENUDID/GUID, SIM card IMSI information, etc., which describes the basic situation of personal commonly used devices) and other means to judge your account risk, and may record some links ("URLs") that we think are risky; you agree that Tyveo collects your device information to analyze system problems, count traffic and check possible risks, and check when you choose to send us abnormal information.
1.3.1 To make your Tyveo shopping more convenient or more fun, thereby improving your shopping experience, Tyveo may collect and use your personal information in the following additional functions. If you do not provide this personal information, you can still shop online through Tyveo, but you may not be able to use these additional functions that can bring you shopping fun or you may need to fill in some information repeatedly when purchasing certain products. These additional Tyveo functions include:
(a) Additional functions based on camera: You can use this additional function to complete video shooting, taking pictures, scanning code login, face recognition and other functions in Tyveo. In the future, Tyveo may apply face recognition technology to more scenarios, but at that time we will confirm with you again whether you are willing to use your facial information to implement these additional functions.
(b) Additional functions based on picture upload: You can upload your photos to Tyveo to realize the photo shopping function and the order and evaluation function. Tyveo will use the photos you uploaded to identify the products you need to buy or use the evaluation containing the pictures you uploaded.
1.3.2 The above additional Tyveo functions may require you to open your camera (camera), album (photo gallery) access rights to us in your device to enable the collection and use of information involved in these functions. You can view this in your device settings. Please note that by opening these permissions, you authorize Tyveo to collect and use these personal information to achieve the above functions. By closing permissions, you cancel these authorizations, and Tyveo will no longer continue to collect and use your personal information, and we will not be able to provide you with the above functions corresponding to these authorizations. Your decision to close permissions will not affect the processing of personal information previously performed based on your authorization.
1.4.1 Related to national security and national defense security;
1.4.2 Related to public safety, public health, and major public interests;
1.4.3 Related to criminal investigation, prosecution, trial, and execution of judgments;
1.1.4 For the purpose of safeguarding the major legitimate rights and interests of the subject of personal information or other individuals, such as life and property, but it is difficult to obtain the consent of the person concerned;
1.4.5 The personal information collected is disclosed to the public by the subject of personal information on his/her own initiative;
1.4.6 Your personal information is collected from legally disclosed information, such as legal news reports, government information disclosure and other channels;
1.4.7 It is necessary to sign a contract according to your requirements;
1.4.8 It is necessary to maintain the safe and stable operation of Tyveo products and/or services, such as discovering and handling Tyveo product and/or service failures;
1.4.9 It is necessary for legal news reports;
1.4.10 It is necessary for academic research institutions to conduct statistical or academic research based on public interests, and when providing the results of academic research or descriptions to the outside world, the personal information contained in the results shall be de-identified;
1.4.11 Other circumstances stipulated by laws and regulations.
Please note that if you provide Tyveo with the personal information of a third party, such as the delivery information and contact information of your relatives and friends, during the use of the above functions or services, you should ensure that you have obtained the authorization of the relevant third party.
Situations where Tyveo obtains your personal information from a third party: Tyveo may obtain account information (avatar, nickname) that you authorize to share from a third party, and bind your third-party account to your Tyveo account after you agree to this privacy policy, so that you can log in directly through the third-party account and use Tyveo products and/or services. Tyveo will use your personal information in accordance with the agreement with the third party and after confirming the legitimacy of the source of personal information, subject to the relevant laws and regulations.
1.7.1 Tyveo will use the collected personal information in accordance with the provisions of this privacy policy and to realize the functions of Tyveo products and/or services.
1.7.2 After collecting your personal information, Tyveo will de-identify the data through technical means, and the de-identified information will not be able to identify the subject. Please understand and agree that in this case Tyveo has the right to use the de-identified information; and without disclosing your personal information, Tyveo has the right to analyze and commercially utilize the user database.
1.7.3 Please note that all personal information you provide when using Tyveo products and/or services will continue to be authorized for Tyveo to use during your use of Tyveo products and/or services, unless you delete it or refuse Tyveo to collect it through system settings. When you cancel your Tyveo account, we will stop using and delete your personal information in accordance with the provisions of laws and regulations.
1.7.4 Tyveo will collect statistics on the use of our products and/or services, and may share these statistics with the public or third parties to show the overall usage trends of Tyveo products and/or services. However, these statistics do not contain any of your personal identification information.
Send you service information of Tyveo mobile application through your personal information.
Use your personal information to realize Tyveo password retrieval function
Except for Tyveo's restructuring, merger or sale and the transfer of all personal information we collect to relevant third parties, Tyveo will not provide, sell, rent, share or trade your personal information to any unrelated third party, unless you have obtained your prior permission, or the third party and Tyveo provide services to you alone or jointly, and after the service ends, they will prohibit access to the personal information that they were previously able to access, including All information you ask.
Tyveo facial recognition data is only used for real-name authentication and will be removed after the authentication is completed. Tyveo will not collect or share your facial information with third parties.
2.1.1 To meet your Tyveo online experience needs and provide you with an easier access experience. Tyveo will send one or more small data files named Cookies on your mobile device. The Cookies assigned to you by Tyveo are unique and can only be read by the Web server in the domain that published the Cookies to you. Tyveo sends you Cookies to simplify your repeated login steps and store your Tyveo purchases.